What We Offer

Document Review Service
Using our compliance expertise, we check and assess product documents, store information and provide an online risk rating system for products.
Product Technical File
The option to store more detailed product information in addition to compliance data such as Bill of Materials, technical drawings and instruction manuals
A consultancy service using product-based knowledge for the development of responsible sourcing programmes to health and safety services.
Supplier Performance Analysis
A classified reporting system that allows buyers to analyse suppliers’ compliance performance. We use an easy to follow traffic light system for our supplier assessments.
EUTR Compliance Service
We are acknowledged experts in timber supply chain risk assessments which includes product component and formulated products such as paper and plywood.
Our EUTR assessment process is about a transparent, consistent approach to assessment and data management. We improve the efficiency of assessment processes by: assessing Supply Chains and linking products to them; allowing for greater involvement and visibility of information for buyers; and producing an efficient, web-centric approach to data capture, assessment and reporting.
By working directly with you, we will gain invaluable insight into your requirements in order to provide a service that works for you and continues to evolve with your needs.

What are the challenges of product compliance?

What our customers say

Increasingly it is a legal requirement that products can be verified as safe and sustainable – with own-brand products carrying a greater level of risk. Many companies have their own internal quality criteria, underpinned by their CSR or sustainability philosophy. The list of European and national-level regulations on product safety, sustainability and responsibility continues to grow. Whether you are a manufacturer, distributor or retailer, you need to ensure your products meet all legal requirements such as European Directives, Regulations, and Harmonised European Standards (hENs) in a cost effective and efficient way.

Complying with the ever growing list of regulations and product standards can be a significant burden in terms of time and money. Track Record Global can provide you with a simple, cost effective service that will enable you to show your customers that your products are fully compliant with appropriate legislation and have all the range of qualities that your customers value.

  • We have established a close working relationship with Track Record Global, which I believe has driven very important developments in the Home Retail Group product compliance programme. Our colleagues at Track Record are very responsive to our needs and constantly strive to develop their service proposition. Close engagement with their technical specialists and account management team over a number of years has been a key factor in our partnership, which I am sure will put us in a good place to drive forward future initiatives.

    Roger Panton-Kent
    Head of Quality Assurance / Home Retail Group plc.
  • ‘In the increasingly legislative environment we are living and working in, Track Record Global are an essential member of the Mothercare Team. Their Web-based tool saves both time and money, meaning the necessary due diligence processes we have to go through as an organisation doesn’t affect day to day business.

    Knowing we are up to date, abreast of all changes and fulfilling our legal and brand compliance requirements also helps with sleeping at night! Thank you Track Record’

    Jeremy Mace
    Lead Technical Manager
  • Wolseley UK, as the UK’s leading supplier to the construction sector, trades near half a million products purchased from many hundreds of suppliers. Wolseley UK has contracted Track Record Global to validate the regulatory compliance of all these products via the ProFile Service. Track Record Global has successfully checked and reported on product compliance for WEEE, RoHS, CLP, SDS, CE, WRAS and TMV. The online and highly innovative service means that Wolseley UK staff and branches always have product information and vidence of compliance at its fingertips, 24/7.

    Nick Rich – Wolseley
  • I found the web system easy to use and straight forward, without having to read a manual beforehand

    Jenifer Prichard – RMS International
  • The fact that details for technical files could be done online in one place is great. It’s a real pain submitting files via email to buyers Technologists

    Phil Hancox – Golden Bear
  • Paper supply chains are complex because of the multiple species and forest sources involved. Track Record Global (TRG) has supported WHSmith in successfully completing EUTR Due Diligence on a range of highly complex paper based products.

    Martin Annis – WHSmith