Track Record Global Seminar: 3

Doing More with Less: Managing More Supply Chain Risks with Less Technical Capacity

THURSDAY 26TH JANUARY 2017 10:00am – 15:30pm

Join industry experts from leading UK retailers and construction sector distributors for a seminar on practical approaches to successfully managing increasing supply chain risks against the commercial backdrop of steadily reducing in-house technical capacity 

The seminar will address questions such as:

  • There is an increased awareness that product risk is not only associated with the number and complexity of regulations, but also the varying levels of risk in the supply chain – beyond tier 2. How can these be qualified and managed in a cost effective manner?
  • How can risk be qualified in the supply chain beyond the Tier 2 supplier? What straightforward techniques are available?
  • At the same time (perhaps adding to the challenge) retailer and distributor technical capacity – those individuals formerly responsible for Product and Supplier risk management – is being systematically restructured in order to reduce central overhead costs. This means greater responsibility for risk management is being thrust upon the trading teams. How can these largely non-technical individuals successfully qualify and manage risk?
  • What are the new IT tools that provide: greater demand chain and supply chain transparency, and supplier performance reporting?

Join your peers and the TRG team to hear the answers from top industry experts, and discuss effective and innovative solutions with like-minded industry professionals – all in the impressive surroundings of the world famous Said Business School, University of Oxford


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DOING MORE WITH LESS: Managing more supply chain risks with less technical capacity

There is a constant downward pressure on central costs for retailers. This poses the simple question ‘How can the same amount of work be done by less people?’ The irony is that at the same time, product regulatory compliance is becoming more technically demanding and more complex, indicating that an increase in central technical capacity is required in order to manage greater levels of risk in the supply chain. How do you square that circle?

The digital economy is at the heart of this debate. The speakers will briefly set the scene and then set out a range of innovative and flexible approaches that support product buyers in an ever more complex retail environment.

Why Should You Attend?

  • To understand and review new digital methodologies for qualifying and quantifying product risk
  • If you manage and drive ‘demand chains’ that result in supply chains delivering products, understanding the risk attached to these decisions is imperative
  • If you are a director or in senior management wanting to understand how to manage increasing supply chain risks in the face of diminishing technical compliance advice
  • To gain valuable insight in ‘digital’ supply chains and innovative approaches to improving supply chain transparency beyond tier 2 suppliers
  • If your business is in need of cutting product and supplier compliance costs whilst increasing supply chain transparency

Who Should Attend?
Commercial Directors and Quality Managers
Quality Directors and Managers
Company Secretaries

Key Themes:

Share and review new innovative approaches – backed up by real-life case studies –demonstrating new approaches to the management of product related risk information. Learn how appropriate use of digital systems can massively improve transparency and efficiency whilst requiring less central based technical capacity.

The principal themes include:

  1. Setting out what ‘holistic risk’ looks like; how it is rapidly evolving; and what’s required to adequately manage it.
  2. How cost conscious businesses with a ‘buyer’ centric management structure are adopting new approaches to managing product risk – in the absence of technical know-how.
  3. Innovative approaches for pre-shipment inspections – using a combination of the rigor resulting from physical inspections augmented by the transparency driven by digital systems.

The value and understanding delivered from the capture and analysis of ‘big data’ built up from the capture of linked digital data sets captured at product sealing/product technical files/factory audits/pre-shipment inspections and returns.


  1. Dr Steve New– Associate Professor of Operations Management, Saïd Business School, University of Oxford: ‘Opaque supply chains – where the risk lies’. Steve is an international expert in qualifying risk beyond tier 2 suppliers.
  2. Sarah Boyle– Chief Operations Officer and Co-founder, Spring Chicken Ltd: ‘Shrinking in-house technical resource – coping strategies for buyers’. Sarah is the powerhouse behind a new, rapidly expanding, online consumer focused online retailer.
  3. Chris Riley– Executive Chairman, Verisio Ltd: ‘Light touch, transparent approaches for factory audits and PSI’. Chris has run several hugely successful inspection companies and is blending innovative approaches made possible by the digital economy with practical on the ground inspections.
  4. Fiona Horsnell– Technical & Business Development Director, Track Record Global: ‘End-to-end risk management’. Fiona was formerly head of quality for Mothercare and all its international franchises. The combination of her experience in traditional practical compliance management together with her understanding of what is possible with modern digital systems puts her in a unique position. She is now driving new approaches to ‘holistic’ end-to-end product risk management.


The Venue: Oxford Said Business School, University of Oxford

An innovative, business school that is a new addition to the 800 year old world-class university that is located immediately adjacent to Oxford railway station.


Tickets are £69.60 (ex. VAT), and are available on a first-come-first-serve basis.

Number of Tickets

Tickets can be purchased through Paypal one at a time – alternatively, you can ring our accounts department on +44 (0) 20 8816 7369 to pay by bank transfer.